Frequently Asked Questions
Here are some answers to questions we get asked often.
Big Sur (or later) -- what to do if the Enterprise Connect (ADSROOT) dialog boxes keep coming up
- Big Sur -- what to do if an upgrade to Monterey says "You must provide authorization..."
- macOS -- How to convert a "Standard" (non-admin) account to an "Admin" account
Building a Mac System/ IzzyBoot (legacy) Issues
- After upgrading Macintosh OS the system does not boot
- What are the recommended MiWorkspace Macintosh Hardware models
Identify macOS login screens
Logging In / Keychains/Password Change issues
- Izzy Macintosh User: Changing UM Password Best Practices
- User boots into a "Reset Password" screen
- User changed uniquename, unable to login to system
- User is receiving Mac Keychain Errors
- User unable to login to their Mac after changing UMICH password
- User unable to login to their Mac after trying to reset password using Apple's reset tools
Nudge -- what it does and when does it work?
Putting an Apple Silicon mac into DFU (Device Firmware Update)
"Relocated Items" folder on desktop after macOS upgrade
Software
- Gatekeeper and XProtect on Izzy Macs
- Removing Mac self-service applications
- Scheduling Macintosh Software Center updates