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Frequently Asked Questions
Frequently Asked Questions
Here are some answers to questions we get asked often.
App Store Entitlements
Forced macOS Version Updates (macOS 15 and later)
How to convert a "Standard" (non-admin) account to an "Admin" account
Identify macOS login screens
Logging In / Keychains/Password Change issues
- Izzy Macintosh User: Changing UM Password Best Practices
- User boots into a "Reset Password" screen
- User changed uniquename, unable to login to system
- User is receiving Mac Keychain Errors
- User unable to login to their Mac after changing UMICH password
- User unable to login to their Mac after trying to reset password using Apple's reset tools
Nudge (for macOS 14 and under) -- what it does and when does it work?
Office 365 goes to Read Only Mode
Putting an Apple Silicon mac into DFU (Device Firmware Update)
"Relocated Items" folder on desktop after macOS upgrade
Software
- Gatekeeper and XProtect on Izzy Macs
- Removing Mac self-service applications
- Scheduling Macintosh Software Center updates