Izzy Documentation

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• Mac Deployment at Home
  • Deployment at Home for Service Providers
  • What to do if "Create a Computer Account" fails
• How to Build a Mac (on-campus version!)
• macOS Sonoma (14.0) Known Issues (a work in progress)
• macOS Ventura (13.0) Known Issues
  • Background Login Items
• macOS Monterey (12.0) Known Issues
  • Applications that do not work with macOS Monterey
• Changes and Notices
  • N-1 OS Version Support Change
  • Managed Software Center will use macOS Software Updates
  • macOS 12.3 Update removes Python 2.
  • Applications that may have "log4j" vulnerabilities
  • Updated UMich Login Window now with M365
  • Device Certificates and MWireless authentication
• Frequently Asked Questions
  • Building a Mac System/ IzzyBoot (legacy) Issues
    • After upgrading Macintosh OS the system does not boot
    • What are the recommended MiWorkspace Macintosh Hardware models
  • Logging In / Keychains/Password Change issues
    • User boots into a "Reset Password" screen
    • User unable to login to their Mac after changing UMICH password
    • User unable to login to their Mac after trying to reset password using Apple's reset tools
    • User is receiving Mac Keychain Errors
    • User changed uniquename, unable to login to system
    • Izzy Macintosh User: Changing UM Password Best Practices
  • Software
    • Scheduling Macintosh Software Center updates
      • I need to temporarily disable Managed Software Center updates while a customer is traveling
    • Gatekeeper and XProtect on Izzy Macs
    • Removing Mac self-service applications
  • Storage
    • Adobe Applications: Problems storing Adobe files to a shared network drive
  • USB-C and Thunderbolt Dock/Display Recommendations
  • Who is 'jamfadmin'?
  • Big Sur (or later) -- what to do if the Enterprise Connect (ADSROOT) dialog boxes keep coming up
    • macOS -- How to convert a "Standard" (non-admin) account to an "Admin" account
    • Big Sur -- what to do if an upgrade to Monterey says "You must provide authorization..."
  • "Relocated Items" folder on desktop after macOS upgrade
  • Identify macOS login screens
  • Putting an Apple Silicon mac into DFU (Device Firmware Update)
  • Nudge -- what it does and when does it work?
• How-To Articles
  • (EACS) Erase All Content and Settings in macOS (Monterey and up!)
  • Manually Enroll a Mac in DEP
  • How to Disable iCloud Desktop & Documents on Mac
  • Creating a macOS bootable USB drive (or "bootstick")
  • How to assign a device using Apple School Manager
  • What to do when Fonts are replaced by "Boxes with questions marks" inside them
  • How to build an AV Conference room MacMini
  • How to format a drive for use with an Apple system and IzzyStor
  • Clearing TouchID fingerprints from a T2 mac
  • Building a MacBook 12 inch
  • Using the built in recovery assistant to Erase and Install macOS on a FileVault enabled Mac
  • How to wipe-and-reload a Mac using a boot disk (Big Sur and up!)
  • Sites macOS Reloading
  • Connect to UMVPN using built-in macOS client (MiWorkspace Mac)
  • MiStorage on your iPhone/iPad
  • Manually Enroll an iOS or iPadOS device in DEP
• Using Izzy Tools
  • Navigating the list of systems
    • Ironizzy -- no Recovery Key option presented at the FileVault account password dialog
  • IzzyStor Documentation
  • Izzy-Managed Support Accounts
  • "Service Provider Support" -- what it is and when to use it
• Policy Domains
• Uninstalling Oracle Java in Izzy
• App Store Entitlements
• macOS 14 and the Clock Offset
• Locking Down a Missing or Stolen Mac
• XZ and You

Recently Updated Pages

• XZ and You

  Apr 03, 2024 • contributed by Ed Bobak
• Manually Enroll an iOS or iPadOS device in DEP

  Apr 01, 2024 • contributed by Neil Love
• Mac Deployment at Home

  Mar 18, 2024 • contributed by Neil Love
• Nudge -- what it does and when does it work?

  Mar 08, 2024 • contributed by Steve Maser
• Locking Down a Missing or Stolen Mac

  Feb 26, 2024 • contributed by Neil Love

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