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Welcome to the MiWorkspace Tech Depot. As a Delivery Driver, you will play an integral part in getting technology and hardware into the hands of the Leaders and the Best. The work that we do at the Tech Depot plays a major role in assisting faculty and students across campus, from Wolverine Tower to Arbor Lakes.

As you go through this training and complete the modules below, mark the check boxes as complete to track your progress. 

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Here’s a quick look at how the MiWorkspace organizational structure works to help visualize who our work directly and indirectly supports:

View file
nameMIWS Customer Impact.drawio

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Depot SOP and General Policies

Please review the following documents to familiarize yourself with the day-to-day operations and standard operating procedures of the Tech Depot:

Driver Expectations

The senior driver receives the routes from the Logistics Lead. He/she has the power of choice to select the route they prefer, the remaining route is then delegated to the remaining driver(s). The senior driver can also choose to pass their choice to the other driver(s) if he/she desires.

  • Certain routes may require multiple drivers or require the driver(s) to pick up or deliver to a location other than a normal NIT office. These routes will be specially indicated on the logistics docket and the Logistics Lead will provide any necessary instructions.

  • The delivery routes created by the Logistics Lead can be altered by the drivers as needed. Traffic conditions and road closures can affect the order of stops. Additionally, if a route change makes more sense to the preferences of the driver, they may re-order the stops so long as all stops are completed before the close of the logistics window.

Vehicle Expectations

All Depot Drivers are expected to treat and maintain Depot delivery vehicles with the same respect they would their own personal vehicle. That includes cleaning trash out daily, washing weekly, and making sure all fluid and fuel levels are satisfactory

It is recommended that the vehicles be refueled and washed every Friday. There are two fueling stations available to UofM fleet vehicles:

  • South Campus - 1213 Kipke Dr, Ann Arbor, MI 48104

  • North Campus - 1665 Dean Rd, Ann Arbor, MI 48109

Electric vehicle(s) owned by the Depot must be charged weekly or sooner as needed. There are several charging stations available at the 1213 Kipke Dr location. If you have questions regarding how and where to charge the electric vehicle, please ask your supervisor.

If you encounter any issues with any Depot vehicle while on the road, please report them to a Depot supervisor or manager immediately. This includes anything as simple as a worn out wiper blade or a service light on the dashboard.

Problems can’t be fixed if we don’t know about them.

Time Reporting

Every Depot employee is expected to sign in and out of their shift in the private Slack channel. This message can be as simple as “signing on (off)” but must be done to let management know when you have arrived at the office and when you are departing the office.

Whether you are a Full Time Employees (FTE) or Student Temporary employee, you are responsible for tracking and submitting your work hours. Please review the document found in the link below for information about time reporting policies.

Additional information on time reporting can be found here.

Time-off Requests

You are expected to report for work on your previously determined schedule; but we understrand that life happens. If you suspect that you will be late or need to take a sick day, whether a full day or partial day, please submit a written request via email to Jeff and Kristen. Once the time has been approved, the occurence must be added to the Depot Vacation calendar as an event. It is important that we are aware of absences and time away from the office so that we can make efficient schedules that will best serve our customers. If you don’t not notify us of your absence, it will be counted as a “no call, no show.”

Open Door Policy

Supervisors and team leads are always available to address any questions or concerns from all staff. Please know that if there is anything you need, whatsoever, that you are free to step forward without risk or judgment or retaliation.

Info

Fellow employees can also be a valuable source of information. If you have any questions about work processes, there should always be someone nearby to ask for help. 

If you have a question, just ask!

Getting Started: Setting Up Your Workstation

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Expand
titleFrom Software Center
  • Navigate to M Support located at the bottom right-side of the task bar

Note

You may need to open the menu by clicking the “^”

  • Click on Software Center from the pop-up

  • Search for Slack in the Apps menu

  • Double click on the icon and click Install

Info

Slack can also be downlaoded downloaded from the web by clicking here

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  •  Set up User Desktop by adding the folling following tabs:
  • ITS Tickets

  • ITS EUC Assets/CIs

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Jeff Trumitch

Kristen Bolger

James Olsen

IT Hardware Refresh Supervisor

MWS Depot Operations Manager

Depot Logistics CoordinatorLead

jefftrum@umich.edu

knemchik@umich.edu

chewifet@umich.edu

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