...
Bookmark this URL and use this form as often as necessary to assign multiple TDx asset records (ITS EUC Assets/CIs app only) to a single existing ITS Ticket in TDxTeamDynamix.
Access to this sidecar application in the rDOT (ruby-on-rails Depot Order Tracking database) is provisioned by group membership to this MCommunity Group
...
membership in one of these MCommunity Groups:
MiWorkspace Neighborhood IT [Neighborhood.IT]
Ops All Staff [depotops.allstaff]
| Tip |
|---|
How to Use |
| Note |
|---|
Reminder: the ticket ID must already exist in the ITS Tickets application in TeamDynamix |
...
| Note |
|---|
Reminder: the asset records must already exist in the ITS EUC Assets/CIs application in TeamDynamix |
| Warning |
|---|
Errors and Issues |
❌ If one of the submitted line items fails to attach to the ticket, iPaaS will attach everything it can and then comment in the feed of the destination ticket what it could not attach…
...