[Draft] Depot Windows Builds

Take Responsibility in TeamDynamix for the pertinent Build tasks

Prestaging and Pairing Windows Machines

  • Start by performing a search for the machine by serial number or MIWS asset number in Otto. If the machine has been paired in the system it will appear in the search results and a hyperlink to the machine’s Otto page will be displayed along with the group that it is currently paired with. Click on the hyperlink to navigate to the machine’s Otto page.

  • Otto Refresh machines will have been automatically pre-staged by Otto, but double check that this has occurred without errors, and that the pre-stage hasn’t expired

  • If you need to change the group that the machine is paired with, click on the More Actions drop-down menu and select Edit System. Select the desired group from the drop-down menu and then click the blue [Update System] button.

  • When you have confirmed the correct group pairing, click Prestage: Next.

    • Otto will choose Windows 11 as the default prestage OS. This should only be changed if otherwise specified and/or approved in the TDx ticket. 

Leave the default checkboxes checked.

  • Click the blue [Prestage] button and confirm the pop-up message. Once Otto has confirmed that the prestaging process has completed, the machine is ready to be powered on and built.

If the machine has not been previously paired in Otto and doesn’t appear in a search, follow the directions below to pair as a new system:

  1. Type or copy/paste the machine serial number into the Pair a System box and click [Pair]

  2. Select the platform from the drop-down, either Windows or Mac (in this case Windows)

  3. Choose the group to be paired with from the drop-down menu

    1. Be sure to match the icon to the left of the group name to the corresponding platform

  4. Click the blue [Submit] button

    1. This will take you straight to the machine’s Otto page and is now ready to be prestaged (see above instructions)

Otto

Build Process

  • Plug the machine into both AC power and Ethernet. Use the native ethernet input whenever possible. If the machine does not have native input, a network adapter should be used.

    • This KB published by MiWorkspace Windows Engineering details the certified network adapters.

  • Insert the USB flashdrive with the boot media (hereafter referred to as “Build Stick”) into the machine.

    • You may need additional adapters to provide the all the necessary ports.

Follow this KB if you need to make a Build Stick or update one when new boot media is released.

  • Turn on the machine and get to the boot menu:

HP

Dell

Lenovo

Microsoft

Press the F9 key repeatedly

Press the F12 key repeatedly

Press F12 when you see the Lenovo logo

Hold [volume down] key and then tap the power button once

  • Select the Build Media from the boot menu.

  • Once loaded into the media, check for an IP address to confirm the network connection

    • Open Command Prompt by [Fn]+[F8] on laptops and just [F8] on desktops

    • Type “diskpart” and hit [Enter], once it loads type “list disk” and hit [Enter], then type “select disk 0” and hit [Enter], then type “clean” and hit [Enter], and type “exit” and hit [Enter], then type “exit” and hit [Enter] one final time which will exit the command line

      • if disk 0 is the boot media instead of the hard drive, try “select disk 1”

    • Click [Next] back on the Build Media

    • Select the Task Sequence version with the prefix of “zz”

    • Let the Task Sequence commence

Post-Build

  • Log into the machine with your M1 account

  • Open the boot stick drive in Windows Explorer and run buildvalidator.exe

    • If there are errors, record them and relay to Windows Engineering in Slack for next steps

  • Update TeamDynamix ticket tasks to reflect a successful build or issues encountered

    • Commonly Build/Deliver tasks are combined into one so do not mark complete until the delivery has been completed in these cases

  • Rename the Ticket Title to reflect the NIT neighborhood and office where the machine needs to be delivered to - per the Neighborhoods document

N1/Stamps

N1/UMTRI

East/AL

S1/Woto

S2/ASB

C1/Ruthven

C2/NQ

C2/Rack

C2/KINES

C4/UHS

C4/Pharm

C4/SEAS

C4/Shapiro

C5/Union

C5/SAB

C5/Ford

C5/SSW

C5/SOE

  • Create a Depot Delivery Sheet that includes the Ticket number, Task number, destination, list of all pieces to be delivered, and include any asset tag numbers. Print 2 copies.

  • Place the computer, any peripherals, and the delivery sheets together on the delivery shelves