Crashplanner is a reporting and administration tool for CrashPlan. Crashplanner provides access to the following information for computers in your unit that have CrashPlan installed:

• Backup status

• Quick view of which computers and operating systems are backing up

• Backup email settings for users per system

• Your Organization’s backup health

Crashplanner Administrators can also give MCommunity groups the ability to administer future users (Administrator role), manage user device settings (Manager role), or view device settings (Guest role). This requires a uniqname in the MCommunity group that has been given permissions.

If you need to add or remove access to Crashplanner for you or someone in your group, please complete the Desktop Backup Change Request form.

You can request hands-on training by emailing CrashplannerTraining@umich.edu.

Navigation Menu Options

After logging in to Crashplanner, and depending on your role, the following options can be accessed from the navigation menu at the top of the page:

• Organizations: Access reports for Organizations (i.e., U-M units) that you belong to or manage.

• Permissions: View Crashplanner user roles/permissions and actions.

• Activity: View recent administrative actions that have been taken (e.g., provisioning and deprovisioning, shortcode changes, etc.).

• About: View the change log and details about recent updates to Crashplanner.

• Documentation: View ITS help documentation for Crashplanner.

• Request: Submit an ITS Service Center request (add/remove users, remove computers, etc.).

Common Tasks

Note that using the search field in the navigation menu is often the most direct method for accessing user and organization records in order to complete the following tasks.

View Organization Reports

Available for Guest, Administrator, and Manager roles.

1. Click Organizations from the navigation menu at the top of the page.

2. Select the applicable organization. Only organizations you belong to or manage will display.

3. A variety of reports display:

• Click See Details to view a report, or click Download CSV to download a CSV-formatted file.

• Three particularly useful reports are Systems with Backup Warning, Systems with Backup Critical, and Shortcodes Used in this Organization.

Show Permissions

Available for Guest, Administrator, and Manager roles.

1. Click Permissions from the navigation menu at the top of the page. A list of all Crashplanner users in organizations to which you belong or manage displays. You are the first listed user.

Add New Crashplanner Users

Available for Administrator role.

1. Click Permissions from the navigation menu at the top of the page.

2. Click Create New Role.

3. Enter the uniqname or MCommunity Group email address.

4. Select the applicable Role from the dropdown menu.

5. Select the Organization from the dropdown menu.

6. Click Create Role.

Move Users

Available for Administrator and Manager roles.

1. Enter the name or uniqname for the user you wish to move in the navigation menu search field.

2. Click the Actions menu below the user’s name.

3. Click Move User.

4. Select the organization to which you wish to move the user from the dropdown menu.

5. Click Move User.

Deprovision Systems

Available for Administrator Manager role.

1. Enter the name or uniqname for the user whose system you wish to deprovision in the navigation menu search field. Alternatively, you can also search for the device name, if desired.

2. Click the Actions menu below the name of the device.

3. Click Deprovision System.

4. Click Deprovision System to confirm your choice when prompted.