You have identified two versions of Code42 Crashplan installed. Here are some steps to remove the older version and get the newer Code42.app backing up your computer again.
*This requires an Admin account to uninstall the older version.
Go to /Applications in Finder
Right click Crashplan.app
Select “Show Package Contents”
Go into the Contents / Helpers folder
Run the uninstall script in the Helpers folder.
You will need an Admin password when prompted to do so.
Once that prompts a successful uninstall, Click ok.
Launch Code42.app
Sign in with your UMich email address
Server field should be “http://central.crashplan.com ”
Click sign in. This will open a Microsoft Login in your browser to authenticate you into the Code42.app. This might take a minute or two as your are resetting up your backup.
You are now backing up. If you ran into any issues, please reach out to your IT team for further assistance.
Find us on ITS Slack at #sup-Code42-Crashplan-Backup room.