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• Blocking is a non-destructive action that prevents access to CrashPlan. A blocked user or device cannot sign in. This is useful to prevent further backing up of a device in the event that it has been stolen and you would like to retain previously backed-up data.

• Deactivating is a destructive action that removes a device, user, organization, or plan from your Code42 CrashPlan environment. An active user can sign in again to a deactivated device, but a deactivated user cannot sign in.

• To deactivate a device, find it in crashplanner, verify the guid, and click Deactivate under the Actions on the right side.

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Deprovision Users

Deprovisioning a user removes the user’s account from the CrashPlan server and stops backup of all devices assigned to the user. It also stops billing for that user account.

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The data in deprovisioned accounts will be removed from the cloud in 90 days. NOTE: If you need the data removed immediately, please include that in your request.

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