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The MiWorkspace Tech Depot is responsible for moving university owned equipement around campus to and from NIT offices. These logistic tasks are defined as the following:
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It is the responsibility of the driver to communicate any deviation from the “Expected routeRoute.”
If a Depot Driver arrives at NIT for a delivery, pickup, etc. and no one is available, one of two things can happen;:
If we have access to the office, either by MCard or keypad or another means, the items may be left on or picked up from the designated shelf/table within the NIT office. A note must be made on the delivery sheet and in TDx: . For example, “No one was available to sign. Left on drop-off shelf.”
If the driver does NOT have access to the NIT office, a message must be sent to alert NIT that we have arrived and will wait five minutes before re-routing.
Example: “@[NIT Office] Depot has arrived for delivery. No response at office. Will wait 5 minutes before re-routing.”
Returning to Depot
If NIT requests that the delivery location be modified, we should try to honor the request within reason given our time constraints. The assumption is that this should be hashed out during the morning/afternoon communications but as NIT
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go about
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their day, needs may change.
Returning to Depot
Upon returning to the Depot after the logistics route, each driver is repsonsible for scanning in the delivery sheets, closing the task(s) in TDx, and updating the asset location (where necessary).
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TDx tickets will be updated only after a delivery is actually made/attempted, not beforehand. |
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Updating TDx
Open Team Dynamix (TDx)
Enter the ticket number from the delivery/pickup sheet in the search field
A new window will open displaying the details of ticket
Scroll down to find the delivery/pickup task on the right-hand side
Click the button Mark as complete
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After the ticket refreshes, scroll down to the Attachment box on the right-hand side and click the “+” button.
A window will open, select from your computer and then click the Browse button.
Follow path This PC>ITS-Files (S:)>Projects>MiWorkspace Depot>Scanned Documents and open the Delivery-Pickup file
From the file select the pdf that corresponds to the ticket and task(s) you are updating by double clicking.
Click the green Uploadbutton to save the pdf file to the TDx ticket.
If the delivery/pickup was only peripherals or was a transfer task between NITs, move on to the next ticket and repeat the above steps.
If the delivery included a MiWorkspace asset machine, continue to the following
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table to update its location in TDx
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.
Repeat these steps for all remaining delivery/pickup
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sheets
Move single asset (Best for moving one or two assets individually. For multiple, see right-hand column) | Move multiple assets (Best for moving three or more assets to the same location simultaneously) | ||
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Click the Assets/Cls tab within the ticket.  | Click the Request ID # at top left of the ticket window to copy the ticket number to the clipboard. | ||
Select the asset you wish to move by clicking the ID number in the left-hand column.  | Close the ticket window. | ||
| From the TDx desktop, navigate to the Asset tab.
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Click the green Updatebutton at the top left. | Select Assets from the vertical menu on the left-hand side of the screen. | ||
For deliveries, there are only two fields that are necessary to alter: Location and Location Room | Click the green funnel button on the right side of the screen to set the filter parameters. | ||
In the Location field, begin typing Stockroom in the text box
| In the Associated Ticket field, paste the ticket number that was copied to the clipboard in the first step |
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In the Location Room field, begin typing the name of the NIT office where the asset(s) was delivered.
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| Scroll up and click the green Apply button.
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Click the green Savebutton at the top left of the window and close the window | Select the asset(s) that you want to update the location of by clicking the check box at the left of the line item.
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For assets that are returning to the Depot Buildroom, there are two additional steps. |
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With the correct asset(s) are selected, click the green Updatebutton.
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| Select the Location check box |
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. This will create a drop-down menu.
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Repeat steps 1 through 18 for all remaining delivery/pickup sheets
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Exceptions and additional context
All Unless otherwise specified with approval by Depot, all laptops must be accompanied by a power adapter (PA), whether . Whether it’s a Loaner, returning to stock, or transferring from NIT to NITa transfer. The ONLY time a PA is not required at the point of pickup is if it is being taken to or from Tech Repair.
If there is no PA available at the time of pick up, DO NOT pick up the machine. Return to the Depot, make a note in TDx, create a “Locate PA” task under the ticket, and assign it to the NIT who owns the ticket.
If no one is available at an NIT office at the point of delivery or pickup, but Depot can still complete pickup/delivery, make a note on the pickup/delivery sheet and leave this comment in TDx:
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.
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If a machine must be delivered to NIT as unbuilt, this must be noted in the comments in TDx:
This machine was delivered UNBUILT per Jeff Trumitchrequest. NIT will need to complete the build.
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