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After the ticket refreshes, scroll down to the Attachment box on the right-hand side and click the “+” button.
A window will open, select from your computer and then click the Browse button.
Follow path This PC>ITS-Files (S:)>Projects>MiWorkspace Depot>Scanned Documents and open the Delivery-Pickup file
From the file select the pdf that corresponds to the ticket and task(s) you are updating by double clicking.
Click the green Uploadbutton to save the pdf file to the TDx ticket.
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Move single asset (Best for moving one or two assets individually. For multiple, see right-hand column) | Move multiple assets (Best for moving three or more assets to the same location simultaneously) | |||||||||
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Click the Assets/Cls tab within the ticket.  | Click the Request ID # at top left of the ticket window to copy the ticket number to the clipboard. | |||||||||
Select the asset you wish to move by clicking the ID number in the left-hand column.  | Close the ticket window. | |||||||||
| From the TDx desktop, navigate to the Asset tab.
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Click the green Updatebutton at the top left. | Select Assets from the vertical menu on the left-hand side of the screen. | |||||||||
For deliveries, there are only two fields that are necessary to alter: Location and Location Room | Click the green funnel button on the right side of the screen to set the filter parameters. | |||||||||
In the Location field, begin typing Stockroom in the text box
| In the Associated Ticket field, paste the ticket number that was copied to the clipboard in the first step.
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In the Location Room field, begin typing the name of the NIT office where the asset(s) was delivered.
| Scroll up and click the green Apply button.
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Click the green Savebutton at the top left of the window and close the window | Select the asset(s) that you want to update the location of by clicking the check box at the left of the line item.
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For assets that are returning to the Depot Buildroom, there are two additional steps. | With the correct asset(s) are selected, click the green Updatebutton.
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| Select the Location check box. This will create a drop-down menu.
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